Federal Student Assistance (FSA) has actually 68 billion customers, quite a few of just who used our very own telephone call centers and may has waited to speak with a representative.
But some look revealed that some customer questions was fixed by signing towards the all of our site, . That research plus aided us pick a few of the primary serious pain points our very own users feel, such as the significance of these to visit multiple locations and provide discover financial aid suggestions, and being unsure from where you might get the proper way to the questions. Continue reading “What is an online Assistant and exactly how Performed I Build They?”